FAQ

What is your business model?

Mostly, to develop good-quality content. Disney said it best, “We don’t make movies to make money, we make money to make more movies.” And to bed forthright, this is a business for the dreamers. It doesn’t earn a penny.

Do you only publish books?

Nah. Traditional publishing is all well and good. But we’ve also dabbled in EFTs for eBook delivery, open-source projects, EFT books, writing AIs based on the works of Mark Twain, website development, and more. Basically, wherever the creative mind wants to go.

Are there differences between the ebook and the print version of Knights of Legend?

A number of folks spent a significant amount of time on the print version (artists, designers, writers, etc.,). From looking at the cover and page type to the interior illustrations and font, the book is solid. Each page was looked at in detail to print the work. Kindle books have a number of great features from changing the font, etc., but the experience is different from device to device. It’s somewhat of a challenge to create a solid experience across all these devices and the tools for cross-platform are limited.

Will there be another Jason Sheridan book?

Well, you can never tell about writers. They are truly fickle folks. Volume 1 is on the spine of the book. So, yes?

Once ordered from your store, when do you ship?

When the order is placed, trumpets blare and an army of fairies forms in excitement to package your book and send it, usually, immediately after purchase. If you have questions, don’t hesitate to reach out.

What is your take-back policy?

If there is a problem with the book, feel free to reach out. Depending on the problem, we’ll try to make it right. If all looks good or the problem is on this end, another book will go out or a refund sent. The customer is always right, most of the time. The goal is to get a solid book in your hands. And we’ve been shipping books for ten-plus years, not one has ever come back.

How do you ship?

God bless the US Postal Service. In order to keep the cost down, Media Mail is the preferred choice, which sometimes takes 7 to 10 days once the product is shipped. There are also options to get the book to you sooner, which sometimes comes at an additional cost. Note, we only ship in the United States.

Why does Knights of Legend cost more than the average book?

Some publishers print in mass to get the book out quickly. They have been doing this for a long time and understand their model. This business model is based on a higher-quality book with a smaller print run; thus, the cost is higher. Jason Sheridan will be priced consistently depending upon the channel. Taking into account the book and shipping compared to other forms of entertainment, is that terrible? A new version of the book comes in at $14.99. Makes it hard for an author to write and eat these days.

Will any Second Act work ever be free on Amazon or elsewhere?

No. There is too much blood, sweat, and tears left on the table for any work to be given away. Besides, there is no such thing as a free book.

Will Knights of Legend be available on Amazon?

Yes. You can find it here. Some folks are just more comfortable buying from the everything store. So, Jason is available now and eligible for super saver shipping or whatever they are calling it these days. The book’s price will be similar on Amazon. However, it’s a living and breathing marketplace and prices fluctuate. As of today, it’s the most expensive place to buy the hardcover as we don’t set the price, and many small stores have individual stores bartering at different prices.

How do you handle credit card transactions?

The store leverages Stripe, PayPal, and Apple Pay (Google too). There is an overview of our site policies on our policy page. Technically, no card information is stored by our hosting provider. And, frankly, we don’t want to do that. Rest assured, your data is safe. If you’d rather purchase on Amazon, feel free to do so.

What information do you collect on your site?

Frankly, we don’t resell or want to collect anything. But this isn’t a true HTML site and our content management system (CMS) requires cookies to operate. Also, our store creates an account to ship the product. If, at any point, you want your information vaporized feel free to let us know.

What if I want to make a bulk purchase?

Always willing to accommodate anyone that wants to make a bulk purchase. Feel free to reach out through the submission form and ask. Note, we don’t make money on this site, and anytime we do it goes out the door either through charity or into other projects.

Will the Dark Harp ever be available in paperback or hardcover?

Unlike Knights of Legend, Maven’s story was designed to be read electronically–either on a website or in ebook format. Originally, the work appeared as a Sunday night installment, similar to how newspapers worked eons ago, on a simple site that reached millions of folks. With the cost to print, the economics aren’t easy, it even becomes more challenging. That being said, never say never.

Will you ever do a follow-up to the Dark Harp?

You never know. Maybe? There are a few projects in the hopper in front of the line but always wanted to explore what happens to Ella down the road.

What’s the Next Project?

A short parable on the choices one makes in their first job, a slight nod to the Brothers Grimm. Coming soon.

How do you create your book covers?

Each has a story. But, that’s kind of the point. Typically, the covers for any book purchased on this site are painted, photographed, and then electronically altered to add in the title, author name, etc., There is a pretty cool written synopsis on making the original covers for The Dark Harp.